The whole call, reconciled into one record.
CaseSync syncs body-worn video, dispatch and CAD, the cardiac monitor, and radio and consult audio onto one clinical timeline — so the record reflects what actually happened. For the paramedic, charting becomes confirming. For the QA reviewer, every call becomes reviewable on independent ground truth.
Pushed to your ePCR — 2 fields to confirm
You ran the call. You shouldn't have to rebuild it from memory.
By the time you're back at the station, the hardest part of the night is supposed to be over — but the chart is still waiting. CaseSync changes what that moment feels like. While you were on scene, it was already pulling together everything that happened: your body-worn video, dispatch and CAD, the cardiac monitor, radio and consult audio — all synced to one clinical timeline.
So when you sit down to chart, the record is already there. Your timeline pre-fills from sources you didn't have to type, and your job shifts from composing to confirming. Med administrations, vitals, and controlled-substance witnessing line up against the exact footage — so what you document is what actually happened, not your best recollection at 3 a.m.
It follows the patient, too. The receiving hospital can see your live timeline in the trauma bay, and a structured handoff pushes to their system when the call closes. No relaying the story twice.
And when a complaint or a question comes back weeks later, the footage has your back. You're no longer the only undocumented party on scene — you're the best-documented one.
Stop spot-checking. Start seeing every call.
Most agencies review around 10% of calls, written from memory and graded against self-report. CaseSync flips that. Every call comes in as a reconciled record — video wired to the patient-care timeline, the finalized chart source-linked to the evidence behind it — so 100% of calls can be graded against your agency's protocol on independent ground truth.
You review by exception, not by scrubbing hours of footage. The platform reconciles the charted record against the captured evidence and protocol-completeness rules, then surfaces the gaps worth your attention. It's advisory only — it never edits the chart or judges clinical appropriateness. The human stays in the loop, which is exactly what keeps every observation defensible.
When something needs a closer look, the footage, the timeline, and the chart for that incident pull into a single source-linked packet — so you can investigate a complaint or a clinical question starting from what the crew actually saw. Controlled substances reconcile against a per-unit, hash-chained ledger corroborated by video and access logs.
And the calls you review don't just disappear into an archive. Tagged by crew, call type, and procedure, they become a searchable training library built entirely from your own service's footage — turning everyday QA into teaching material.
See the platform on your own calls.
Request a demo and we'll walk your service through CaseSync end to end — from the body camera turning on to a reviewed, confirmed record.